alt="CoolHandle: Exclusive Promotion (20% Off) & Review Updates" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2015/04/default-image-500x308_c.jpg" />
Great company respond on consumer feedbacks and make changes accordingly. Not long ago I did a review on CoolHandle and I mentioned that I dislike their expensive price tags in my href="http://www.webhostingsecretrevealed.com/coolhandle-review/">CoolHandle Review. Guess what? They responded and made me a special promotion code (WHSR) that gives one-time 20% discount to all CoolHandle shared hosting deals.
CoolHandle – 20% Discount
That’s right. href="http://www.webhostingsecretrevealed.com/coolhandle.php" target="_blank">Visit CoolHandle, copy-and-paste the code WHSR, get 20% discount off from your shared hosting bill.
Should you go with CoolHandle?
If you asked me is CoolHandle recommended yesterday, I would node and say they are not bad. But if you ask me today, then I have no hesitation to tell you a BIG YES. This promo-code thingy improves things greatly and franlyI can’t help but have the perception that CoolHandle is one of the best hosts now.
Here’s why.
One, after 20% discount using promo code WHSR, CoolHandle shared hosting prices are now at .96/mo, .76/mo, and .36/mo for their Starter, Business, and Pro Package. Yes, considering the web host is giving limited addon domains and MySQL databases for Starter and Business Plans, these after-discount-prices are still not the cheapest.Nevertheless, seeing that we are getting ultra fast server, green hosting features, and great room for hosting upgrades at CoolHandle, the prices are (at least) reasonable.
Two, think about when’s the last time a big hosting company like CoolHandle will read and listen to online reviews? I bet you don’t get a lot of that. This is why I think that the response on this pricey-thingy is a H-U-G-E positive sign for CoolHandle. This means folks at CoolHandle are listening, and working lively in doing C.I. (aka continuous improvement). If you are serious about getting a good web host, I am sure you prefer to stick with the kind of hosts where they care about their reputation and work hard to grow their business.
How to have this CoolHandle Promotion?
It’s pretty easy to use the promotion code on CoolHandle. But for your reference I have made a couple of print screen below and the most important part of it is that you copy-and-paste the right code WHSR.
1. Start ordering from the shared hosting offer page.
src="http://www.webhostingsecretrevealed.com/images/2011/0530-1.jpg" alt="CoolHandle Discount" class="border" />
2. Pick a new domain or enter existng one.
src="http://www.webhostingsecretrevealed.com/images/2011/0530-2.jpg" alt="CoolHandle Discount" class="border" />
3. Select your shared hosting plan.
src="http://www.webhostingsecretrevealed.com/images/2011/0530-3.jpg" alt="CoolHandle Discount" class="border" />
4. Apply the promo code WHSR.
src="http://www.webhostingsecretrevealed.com/images/2011/0530-4.jpg" alt="CoolHandle Discount" class="border" />
5. And… you are done. Easy? :)
src="http://www.webhostingsecretrevealed.com/images/2011/0530-5.jpg" alt="CoolHandle Discount" class="border" />
Visit CoolHandle online now: href="http://www.webhostingsecretrevealed.com/coolhandle.php" target="_blank">http://www.coolhandle.com
Page 27 – Web Hosting Secret Revealed
alt="Interview with Ryan Morris, Marketing Director at CoolHandle" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2015/04/default-image-500x308_c.jpg" />
Basic Introduction
href="http://www.webhostingsecretrevealed.com/coolhandle.php">
src="http://www.webhostingsecretrevealed.com/images/2011/0211-1.jpg" alt="CoolHandle Web Hosting" class="border" />
Formerly known as Pronet Hosting, the company’s long history in the web hosting industry can be traced back to year 2001. If you are one of those who are keen to know more about CoolHandle hosting, this interview is a must read. We’ve got Ryan Morris, Marketing Director at CoolHandle, online and he will be sharing us some useful information about the company.
To dig deeper, you can also check out my latest href="http://www.webhostingsecretrevealed.com/coolhandle-review/">CoolHandle Review or contact the company directly at 866.200.2828.
Q&A with Ryan Morris, CoolHandle Marketing Director
1. Hello Ryan, thanks a lot for being with us today. Let’s do some introduction for start. How would you describe your role in the company and what can we know about CoolHandle?
Thanks for having me! My name is Ryan Morris, CoolHandle’s Director of Marketing. Formerly known as Pronet Hosting, CoolHandle has provided users with reliable, professional hosting solutions since 2001. We are also one of the fastest-growing companies within the web hosting industry – just last year, in fact, we doubled the size of our data center for higher capacity!
2. What is the size of CoolHandle’s business? Can we have some rough numbers on the domain names and customers the company is holding at this time of writing?
We are rapidly growing, so the exact numbers are always changing, but currently we host over 30,000 domains.
3. Who should consider signing up with CoolHandle? Please briefly describe the company’s target audience.
Our commitment to customer service is an important and distinguishing characteristic of our company. Our first and foremost objective as a company is to sustain long-lasting relationships with our partners and customers. We service a very broad audience, ranging from internet marketers to WordPress and Joomla enthusiasts, from casual users to business professionals.
4. What can we know more about CoolHandle’s data center at Los Angeles?
Located in the heart of Los Angeles, our data center is in the same building as 12 of the nation’s largest Internet providers’. Our data center boasts on-demand connectivity with all major upstream providers. Our redundant network infrastructure is connected to separate circuits, and the entire building is heavily monitored to ensure maximum security and uptime.
5. Let’s talk about customer support, what kind of after-sales services does CoolHandle provide? How many staffs do you have in the customer support department?
Our dedicated team of employees provides prompt and reliable services. Our hosting customer support department offers 24/7/365 customer service assistance via phone, live chat, and support tickets. We also feature an industry-leading fully interactive help site on our site’s Troubleshooting area.
6. CoolHandle offers different VPS hosting plans. Can you tell us more about these offers?
We offer several tiers of customizable VPS hosting packages at an affordable rate. For customers, it’s a great way to start small with the ability to still scale up very quickly. With full root access, users are able to install advanced software and completely customize virtually anything. For easy administration, cPanel is available as well. Our basic package starts at .95/month with free domain privacy forever. For more information, visit href="http://www.webhostingsecretrevealed.com/coolhandlevps.php">http://www.coolhandle.com/vps/linux-vps/
7. There are more and more hosting providers going ‘cloud’ nowadays. Is cloud hosting part of CoolHandle’s plan in near future?
We don’t like to jump into new technology without testing it thoroughly, so while we are exploring the option of cloud hosting, we need to make sure that it’s something we can support and execute properly. We don’t have any specific roll-out dates for now, but we are definitely looking into it.
8. One last question, how does the merger with ProNetHosting.net impact CoolHandle’s business in overall? Where do you see CoolHandle in next 5 years?
The merger benefited both parties in several ways: 1) it improved the overall efficiency of our infrastructure, 2) it improved the quality of our customer service, and 3) the merger reduced overall costs, boosting efficiency. As for where I see CoolHandle in 5 years, what with the changing landscape of the hosting business and the rate we are growing, the opportunities for growth are simply boundless.
9. That’s all for my questions. Thanks again for your time, is there anything you would like to add in this interview?
Thank you for your time as well. I’m glad you gave us the opportunity to give a bit more insight to users about CoolHandle.
src="http://www.webhostingsecretrevealed.com/images/tick.jpg" /> href="http://www.webhostingsecretrevealed.com/coolhandle.php">Learn more, visit CoolHandle online.
Page 28 – Web Hosting Secret Revealed
alt="CoolHandle Black Friday Promo: Reseller Hosting For 99 Cents!" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2015/04/default-image-500x308_c.jpg" />
href="http://www.webhostingsecretrevealed.com/coolhandle.php" target="_blank">
src="http://www.webhostingsecretrevealed.com/images/2011/1125-1.jpg" class="border" alt="CoolHandle Special Black Friday Sale" />
CoolHandle is getting C-R-A-Z-Y this Black Friday! The company is offering its reseller hosting plan at the incredibly low price of 99 cents for an entire year. That’s right, reseller hosting plan at 99 cents for an entire year!
When Does CoolHandle Black Friday Promotion Starts?
The promotion starts now, from Nov 25, 12:00AM PST Black Friday till Nov 28, 11:59PM PST Cyber Monday.
What’s In CoolHandle 99 Cents Reseller Package?
The reseller hosting plan features 25GB Space, 150GB, WHM / Cpanel access, 1-Click WordPress installer, as well many other features. CoolHandle reseller customers also get access to premium features such as CloudFlare 1-Click CDN services, SSH access, free ENOM registrar accounts, and a 30-day money-back guarantee.
Order/Visit CoolHandle & Related Review
To readers who are looking for a reseller hosting deal, do not miss this golden opportunity – Visit CoolHandle now @ href="http://www.webhostingsecretrevealed.com/coolhandle.php" target="_blank">http://www.coolhandle.com! Seriously, you don’t see such a huge price cut often.
For those who are still unsure, check out my personal href="http://www.webhostingsecretrevealed.com/coolhandle-review/">CoolHandle Review.
Page 26 – Web Hosting Secret Revealed
alt="CoolHandle Review" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2013/07/coolhandle-500x244_c.jpg" />
CoolHandle was founded by a group of IT Professionals lead in 2001 with a goal to introduce new standards in a fast changing world of web hosting. The company is one of the smaller companies offering shared web hosting as well as reseller accounts and Virtual Private Server (VPS) hosting.
In early 2010, CoolHandle is acquired by ProNetHosting.net and it’s currently managed by the combined team from both companies.
My Review on CoolHandle Hosting
CoolHandle has been around for some time. However, as it is fully acquired by ProNetHosting in January 2010, I take it as a brand new company. In other words, most CoolHandle reviews you read online are inaccurate. We got a free hosting account from CoolHandle in late 2010 and this review was written on Feb 2011. In case you are looking for updated details on this hosting company then our opinion should be helpful.
We do not hold a CoolHandle account now. This review is written based on our usage experience in 2011/2012.
Update October 2014
We got a shared hosting account from CoolHandle in October 2014 and are now tracking on the web host server performance. Please check uptime review below for more details.
Update May 2014
Just yesterday I found out that CoolHandle had changed its pricing and hosting plans – I have updated the feature list at the sidebar and my rating since then.
The company now offers only CloudLinux-based hosting (basically you can understand this as VPS hosting) and the price is .95/39.95/49.95/mo for Starter, Business, and Pro plans. There’s a tight limitation on number of domains and databases you can add to CoolHandle Starter and Business plans and basically I am not impressed by the changes (seems too pricey to me).
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What CoolHandle Has to Offer?
Shared Hosting Plans
Although CoolHandle offers reseller accounts and VPS hosting, their main focus appears to be shared hosting. There are three plans available: Starter, Business and Pro.
All accounts include the basic features you would expect from any hosting company. These are:
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- Unlimited storage space
- Unlimited bandwidth
- Free domain name
- Free setup
- cPanel control panel
- DNS management
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- Custom error pages
- Instant backup/restore
- SSH shell access
- Statistics reporting
- Choice of shopping carts
CoolHandle hosting accounts also support most of the popular software:
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- Fantastico
- Phython
- PHP5
- Custom PHP.INI
- Perl
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- Ruby on Rails
- CGI scripts
- CRON jobs
- Multimedia files (Shockwave, Flash, etc.)
All of this is available for .95 per month when you choose the Starter account, which also includes 5 domains, 5 parked domains, 5 subdomains, 5 MySQL databases, 5 email boxes, and 5 FTP accounts. Note: you do not get PostgreSQL databases with this plan.
The Business account offers 100 domains, parked domains, subdomains, MySQL databases, PostgreSQL databases and FTP accounts. In addition, Business customers can have up to 1,000 mailboxes. All these extras cost .95 per month.
The most expensive plan is the Pro package, which gives you unlimited everything. This plan costs .95/month.
Note: only the Business and Pro plans provide an option for a private SSL and dedicated IP address (which is only free for the first year on one-year plans or longer).
To sum up, the Business and Pro plans from CoolHandle offer just about everything most customers are looking for in a website hosting plan. Management of your site via cPanel is usually preferred so CoolHandle gets a few points on the positive side for using this popular system.
VPS Hosting Plans
href="http://www.webhostingsecretrevealed.net/go/coolhandle-vps">
class="alignright size-full wp-image-5432 border" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2013/07/coolhandle-vps.jpg" alt="coolhandle vps hosting plan" width="400" height="304" srcset="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2013/07/coolhandle-vps.jpg 400w, http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2013/07/coolhandle-vps-300x228.jpg 300w" sizes="(max-width: 400px) 100vw, 400px" />
Another option you get with CoolHandle is to host your website on a virtual private server (title="Preview CoolHandle VPS Hosting Plans" href="http://www.webhostingsecretrevealed.net/go/coolhandle-vps" target="_blank">preview plans here).
Once again, CoolHandle offers three different account levels: VPS 01 (.95/month), VPS 02 (.95/month) and VPS 03 (.95/month). Real creative naming system, huh?
If you have a site that may have outgrown the limits of shared hosting (because even though your shared account may say it is “unlimited”, there is no such thing), then VPS hosting is the next step up and the base VPS 01 or possibly the VPS 02 package would probably be sufficient.
CoolHandle’s VPS hosting accounts allow full root access so you can customize your site as much as you wish and management access via cPanel. You get a free domain name and dedicated IP address (two of them if you opt for the VPS 03 package), domain privacy, backup system, manager DNS, 100 Mbps of Cisco network speed and managed DoS/DDoS mitigation. CoolHandle guarantees a 99.9 percent uptime for all VPS accounts.
The three levels of accounts vary only in the amount of space, bandwidth, RAM, etc.
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What I like about CoolHandle hosting?
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Fast + Reliable Web Hosting Service
The first impression I got when I first login and put up my test site on CoolHandle is: “This host is fast!”
We believe the best thing about CoolHandle is its super fast network links and reliable web servers. When you take a close look on the company’s hardware specs, you’ll see that CoolHandle’s operations is back by massively overbuilt hardware and redundant connectivity. The company management openly guarantee to keep their links under 50% utilization – thus allows the web host to absorb traffic bursts without dropping packets.
The company’s data center, located in Los Angeles, California, is in the same building used by the nation’s 12 largest Internet providers to connect to each other. Plus, CoolHandle also maintains multiple Tier-1 upstream providers; which allows the web host to route around outages and spikes in traffic.
Update Oct 2014: Please see uptime record below for reference. CoolHandle has some really good results in term of server uptime and response speed.
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Great Room For Future Expansion
CoolHandle offers a wide range of web hosting services; including shared, VPS, dedicated, and reseller hosting services. The company used to be very reputable with its VPS and dedicated hosting plans thus I believe it is a good choice for those who have big plans for their website.
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Dedicated IP, Free Domain Privacy, Cloud Flare, and Bulk Domain Tool
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![]()
class="aligncenter size-full wp-image-5431 border" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2013/07/coolhandle-domain-tools.jpg" alt="coolhandle domain tools" width="750" height="313" srcset="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2013/07/coolhandle-domain-tools.jpg 750w, http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2013/07/coolhandle-domain-tools-300x125.jpg 300w" sizes="(max-width: 750px) 100vw, 750px" />
CoolHandle Pro Hosting Plan comes with free dedicated IP address, lifetime free private domain registration, and CloudFlare CDN support; which we think it’s great bargain for a .95/mo hosting deal.
Furthermore, the web host’s Bulk Domain Tool is a great help for those who buy or trade domain names regularly. Customers get to search and transfer bulk domain names in their Client Area. At this time of writing, the company support registration of 18 different TLDs.
A quick view on CoolHandle’s domain prices.
class="default-lines" summary="CoolHandle Domain Price">
| scope="col">TLD | scope="col">Min. Years | style="text-align: center;" scope="col" width="90">Register | style="text-align: center;" scope="col" width="90">Transfer | style="text-align: center;" scope="col" width="90">Renew
|---|
| .com | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .net | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .org | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .net | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .biz | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .info | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .name | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .ca | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .me | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .cc | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .eu | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .co.uk | | style="text-align: center;">2 | style="text-align: center;">.98 | style="text-align: center;">N/A | style="text-align: center;">.98
| .de | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">N/A | style="text-align: center;">.95
| .jp | | style="text-align: center;">1 | style="text-align: center;">0.00 | style="text-align: center;">0.00 | style="text-align: center;">0.00
| .mobi | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .nl | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">N/A | style="text-align: center;">.95
| .co.nz | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
| .us | | style="text-align: center;">1 | style="text-align: center;">.95 | style="text-align: center;">.95 | style="text-align: center;">.95
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CoolHandle = Not Your Usual Green Hosting!
Like many other green hosting companies, CoolHandle is offsetting the company’s electricity consumption with Renewable Energy Certificates. At this time of writing the web hosting company is 125% powered by renewable energy.
But wait, that’s not the end of story. CoolHandle has also recently started to work with a new renewable energy partner, 3 Degrees, Inc., to find innovative ways to become more environmentally friendly. There were lot of great things going on with 3 Degrees Inc. and in case you wish to learn more, check out href="http://www.3degreesinc.com/" target="_blank">3Degrees.
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CoolHandle Disadvantages
Pricey Shared Hosting Services
In general, we think title="Preview CoolHandle VPS hosting plans" href="http://www.webhostingsecretrevealed.net/go/coolhandle-vps" target="_blank">CoolHandle VPS hosting deals are better than the shared ones.
For 36 months subscription, the monthly prices for CoolHandle’s Starter/Business/Pro Hosting Plans are priced at .95/mo, .95/mo, and .95/mo. Although we mentioned earlier that Pro Package is quite a sweet deal – .95/mo to host unlimited domains, free dedicated IP, and free Cloud Flare CDN support, CoolHandle’s Starter Package allows customers to have 5 addon domains, 5 parked domains, 5 mySQL databases, 5 FTP accounts, and 5 mailboxes only – which is a lot lesser than what you can get with other hosting providers (for example href="http://www.webhostingsecretrevealed.net/hosting-review/ipage/">iPage and href="http://www.webhostingsecretrevealed.net/hosting-review/bluehost/">BlueHost offer unlimited addon domains at a much lower cost).
Customer Support Issues
In taking a look at a sampling of customer reviews regarding support, CoolHandle gets a poor to mid-range grade. It could have something to do with that online support being offline most of the time…or the absence of a phone number to receive instant support. In any case, the company doesn’t seem to be upholding their supposed number one value.
CoolHandle Uptime Review
As mentioned, we started tracking CoolHandle hosting since October 2014. The following images are some screens captured from Uptime Robot.
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class="size-full wp-image-11559" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2013/06/coolhandle.jpg" alt="CoolHandle Uptime Score (October 20th - November 21st, 2014)" width="750" height="285" srcset="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2013/06/coolhandle.jpg 750w, http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2013/06/coolhandle-300x114.jpg 300w" sizes="(max-width: 750px) 100vw, 750px" />
class="wp-caption-text">CoolHandle Uptime Score (October 20th – November 21st, 2014) = 100%. Also, note that the average response time for CoolHandle is at 400ms – which is very good compare to other shared hosting services.
Here are some customer feedbacks I got from CoolHandle’s official website.
Do I recommend CoolHandle? Not really. For the same price you pay with this company, there are plenty of other website hosting services with better support, better reliability and even better guarantees. For a mid-sized business, your best options may be title="InMotion Hosting Review" href="http://www.webhostingsecretrevealed.net/hosting-review/inmotion-hosting/">InMotion Hosting (pricier but well worth what you pay) and title="A2 Hosting Review" href="http://www.webhostingsecretrevealed.net/hosting-review/a2-hosting/">A2 Hosting, while for smaller sites, title="WebHostingHub Review" href="http://www.webhostingsecretrevealed.net/hosting-review/webhostinghub/">WebHostingHub and title="Hostgator Hosting Review" href="http://www.webhostingsecretrevealed.net/hosting-review/hostgator/">Hostgator are some excellent choices.