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samedi 12 novembre 2016

JustHost FAQ

alt="JustHost FAQ" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2015/04/default-image-500x308_c.jpg" />

JustHost Introduction
href="http://www.webhostingsecretrevealed.com/justhost.php">src="http://www.webhostingsecretrevealed.com/images/2009/0812-2.jpg" alt="JustHost Hosting" class="border" />

JustHost is a fast growing hosting company under management of JustDevelopIt. JustHost has quickly grown into one of the big names in hosting industry in a very short time. From what I observed, the hosting company is best for shoppers looking for budget and blog hosting.

Learn more about JustHost on the FAQ section below. Alternatively, you can read my personal opinion on their hosting service at href="http://www.webhostingsecretrevealed.com/justhost-review/">JustHost Review.

What types of hosting service do JustHost offer?

JustHost offers two shared hosting plans – JustPlan and JustPlan Premium. Both hosting plans offer unlimited disk space, bandwidth, email accounts as well as every other feature you expect from a professional web hosting company; the differences between these two package are the price and the number of free domain. For JustPlan Premium, monthly price is .95/mo, users get 3 free domains for life; while for JustPlan, monthly price is .95/mo, users get 1 free domain for life.

Which JustHost plan is better – JustPlan or JustPlan Premium?

JustPlan is apparently the better hosting plan. You pay extra annually just for 2 free domains – which is rather foolish as domain registration normally cost annually (per domain).

How long does JustHost trial period last?

JustHost trial period NEVER last. With the company’s ‘Anytime Money Back Guarantee’ policy, JustHost allow users to get pro-rated money back anytime when they cancel their account. In other words, this means your trial period with JustHost will never ends.

Is there any differences in term of pricing for different subscription period at JustHost?

Yes, prices do change when you subscribe to a longer (or shorter) period. In summary:

width="100%" class="border" cellspacing="2" cellpadding="3">bgcolor="#dddddd">Subscription Periodwidth="90" align="center" bgcolor="#dddddd">Monthlywidth="90" align="center" bgcolor="#dddddd">6 Months width="90" align="center" bgcolor="#dddddd">12 Months width="90" align="center" bgcolor="#dddddd">24 Months width="90" align="center" bgcolor="#dddddd">36 Months Price/mowidth="90" align="center">.95width="90" align="center">.95width="90" align="center">.95width="90" align="center">.95width="90" align="center">.95

As JustHost provide ‘Anytime Money Back Guarantee’, I would advise users to go with 24/36 months subscription plans as it’s much cheaper.

What’re the available payment methods for JustHost ?

Justhost accept credit card and PayPal payment.

Do you recommend JustHost?

Yes, I do recommend JustHost hosting. I was lucky enough to get a free trial account with JustHost. After spending some time in testing and reviewing them, I find their service reliable and above par. You can read more about my findings with JustHost hosting at my href="http://www.webhostingsecretrevealed.com/justhost-review/">JustHost Review.

Is daily backup service available at JustHost?

Yes, but with additional cost. You can activate the daily backup feature in your cPanel account, simply login and select the ‘Daily Backup’ in the Optional Account Addons section. Do note that, however, this feature will cost .95/year.

How much bandwidth and disk storage do I get from JustHost ?

JustHost offer unlimited web hosting storage and data transfer.

(But you do know the real meaning of href="http://www.webhostingsecretrevealed.com/web-hosting-shopping/is-unlimited-hosting-a-good-deal/">unlimited hosting, right?)

Can I do CGI scripting on JustHost?

Yes, JustHost allow CGI scripts usage as long as the script is not harmful (buggy scripts and scripts used for spamming purpose) to the web servers. Also, do note that JustHost management requires all CGI scripts permission set as 755 (rwx-rx-rx).

Can I upgrade my hosting plan with JustHost at a later stage?

Yes. In fact JustHost do offer dedicated hosting services but it’s not listed in the standard package. If you are interested in upgrading your current JustHost hosting plan, please contact their support team at: support@justhost.com.

What kind of technical support is provided at JustHost?

JustHost provide 24/7 technical support via phone, live chat channels and email-ticketing system. Also, video tutorials and extensive knowledgebase are available for all JustHost users.

How long will it take to get my website online with JustHost ?

Basically your JustHost account will be ready as soon as you make your payment. However it normally takes 24-72 hours for the DNS system to sort out (which is out of JustHost’s control), so please expect one to three days waiting time before your website is fully functioning.

What kind of control panel are JustHost using?

JustHost support cPanel hosting. For reference, please see figure below.

src="http://www.webhostingsecretrevealed.com/images/2009/0812-1.jpg" alt="JustHost Control Panel" class="border" />

Can I host adult websites at JustHost ?

Yes, JustHost allow adult websites.

Do JustHost support auto-installation scripts?

Yes, JustHost support most popular web apps auto-installation by employing Fantastico. In general, here are the web applications you can auto-install.

width="100%" border="0" cellpadding="3" cellspacing="2">width="33%" valign="top">

Blogging

WordPress
b2evolution
Nucleus

CMS

Joomla
GeekLog
Mambo
phpNuke
phpWCMS
phpWebsite
Drupal
Post-Nuke
SiteFrame
Xoops

eCommerce

CubeCart
ZenCart
OSCommerce

width="33%" valign="top">

Forums

phpBB
SMF

Image Gallery

4Images Gallery
Gallery
Coppermine

FAQ

FAQ MasterFlex

Customer Relationship

Crafty Syntax Live
Help Center Live
osTicket
PHP Support Tickets
Support Services Manager

width="33%" valign="top">

Web Polls

Advance Poll
phpESP

Site Builder

Template Express

Wiki

PhpWiki
TikiWikiCMS

Other Extras

Moodle
Open Realty
phpAdsNew
phpForumGenerator
WebCalendar
Template Express

How do I access my site using SSH?

You can purchase SSH for your account at any point through your cPanel account. Simply click on SSH in the Optional Account Addons and then click ‘Add Extra’. Again, do note that this extra feature does not come free – it costs .95 per annum.

How about SSL Certificates? Do I get SSL Certificates with JustHost

Shared SSL Certificate is provided for all basic JustHost hosting accounts for free. You will need to upgrade your hosting account in case private SSL Certificates are needed. Go to private SSL section in the Optional Account Addons section and select ‘Add Extra’ from the upgrade list. Each Private SSL certificate costs .95 per year.

What versions of PHP and MySQL does JustHost support?

At this time of writing, Just Host support PHP 5.2.5 and MySQL 5.0.45.

Does Just Host support PostgresSQL?

PostgresSQL is not currently supported by Just Host at this time, however, they do offer MySQL. Please contact our sales team on sales@justhost.com for further information.

Is TomCat supported on JustHost servers?

On share hosting plans – No; On dedicted hosting plans – Yes. You’ll need to contact JustHost technical team on support@justhost.com for further information.

I want to know more about technology behind JustHost hosting.

JustHost offer Linux hosting running on Quad Processor Servers with OC-96 Backbone Connection (400 Gigabits/s) and UPS power backup generator. The data center is also protected with FM2000 Fire Suppression and Biometrick Security system.

What are the shopping cart software supported by JustHost?

JustHost support OS Commerce Shopping Cart, Agora Shopping Cart, as well as PayPal. Further on e-commerce features, JustHost also provide free Merchant Account and Open PGP/GPG Encryption supports.

How can I order JustHost?

Easy, the ordering process takes less than 5 minutes at href="http://www.webhostingsecretrevealed.com/justhost.php">www.JustHost.com

Page 30 – Web Hosting Secret Revealed

JustHost Secret Link Exposed!

alt="JustHost Secret Link Exposed!" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2015/04/default-image-500x308_c.jpg" />

Here’s how you can get extra 20% discount on JustHost hosting plan. All you need to do is just follow two simple steps shown below. First, href="http://www.webhostingsecretrevealed.com/justhost.php">visit JustHost by clicking here. Scroll down to footer and look for a link named (Secret Link), click in.

src="http://www.webhostingsecretrevealed.com/images/2009/0923-1.jpg" alt="JustHost secret link exposed!" class="border" />

Then simply signup JustHost from this special page and you’ll get extra 20% discount.

src="http://www.webhostingsecretrevealed.com/images/2009/0923-2.jpg" alt="JustHost secret link exposed!" class="border" />

Enjoy! (I hope JustHost folks don’t curse me for breaking the ‘Don’t give it out’ rule.)

Page 30 – Web Hosting Secret Revealed

JustHost User Review by Katja

alt="JustHost User Review by Katja" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2015/04/default-image-500x308_c.jpg" />

I received an unsolicited JustHost review from a reader named Katja recently and I think it’s a useful piece for those who are considering JustHost.

JustHost Review by Katja
id="right">src="http://www.webhostingsecretrevealed.com/images/home/justhost.jpg" alt="Justhost hosting" />

Just as you, I have been spending hours searching for a reliable host and reading reviews. To be honest, I do this about once a month, every time our hosting with JustHost majorly tanks and causes problems.

Frequent server outages

We have been with them since January 2010 and so far had at least once a month server outages, promises of being moved to a newer “faster” server, suggestions of add on fees for priority support (which completely ignored us during one episode of issues), daily backups and faster server guarantee for additional fee… all of which we purchased to make our forum site running more smoothly.

Every time we started encountering issues and escalated it to priority support they started off with the old “the problem is on your end, have you tried turning it off and on again” bit and endless email trails to finally get to the bottom that a server had failed and they were working on it.

Now things like this can happen, a bit of a downtime is unfortunate but I guess to be expected, however to go through this once a month, lies of them moving the site to a faster server, them migrating the sites and doing it incorrectly (TWICE IN A ROW) by forgetting to point the nameservers to the new servers so the forum was active in two “universes”… them telling us the site cannot be restored to the daily backup but only the last weekly one (losing a weeks worth of data despite having paid extra for daily backups), their customer service not even properly reading mails and properly addressing the people who sent it and after all of this not ONCE being refunded the monthly hosting fee when we had major troubles and downtimes.

10 hours down time!

Last issue was a 10+ hours outage and continued problems when the site was restored, mainly data loss and again wrongly pointed nameservers, despite them being warned about that when they finally agreed to move the site to a new server after being out for 10h already. What is frustrating is that there are no warnings or info mails when a server tanks or is undergoing some sort of maintenance. They don’t apply any type of load balancing that servers can be maintained without customers losing uptimes. When the customer contacts them about an issue they have a long list of lies to reply with before they honestly admit what is going on, they don’t apply services you pay for (priority service taking 24h to reply when they promise 30 minutes, daily back ups, faster servers) and every small issue turns into a few days worth of email trails and headaches.

JustHost -cheap and good for low traffic website

So all in all, JustHost may be cheap and good for websites with low traffic but their technical support is incompetent and reliability is significantly less than 97% stated in most online reviews.

Cheers and happy reviewing!

Katja

P/S: Katja if you are reading this please contact me – I wish to give a link to your site (as credit) but couldn’t reach you thru the email address you were using.

Send me your web hosting reviews!

Have something to say about your web host? Why not get it published here at Web Hosting Secret Revealed – send your hosting review to href="userfeedback@webhostingsecretrevealed.com">userfeedback@webhostingsecretrevealed.com.

Note: We no longer track or review JustHost hosting. In case you were considering JustHost – we recommend href="http://www.webhostingsecretrevealed.net/hosting-review/bluehost/">BlueHost, href="http://www.webhostingsecretrevealed.net/hosting-review/ipage/">iPage, and href="http://www.webhostingsecretrevealed.net/hosting-review/fatcow/">FatCow as better alternatives. FYI, these web hosts belong (and are managed) by the same owner – Endurance International Group.

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Interview with Luke Kendall of JustHost

alt="Interview with Luke Kendall of JustHost" src="http://whsr.webrevenueinc1.netdna-cdn.com/wp-content/uploads/2015/05/justhost-500x277_c.jpg" />

If you are shopping for a shared hosting, JustHost is a name you cannot afford to miss.

href="http://www.webhostingsecretrevealed.net/go/justhost">class="border" src="http://www.webhostingsecretrevealed.net/images/2009/1030-1.jpg" alt="JustHost Web Hosting" width="750px" />

JustHost are one of the very few web host offering anytime money-back guarantee, the one-and-only web host with free MySpace ad credits (), and their price are among the lowest in the industry (.95/mo for 24 months signup).

It’s also worth noting that JustHost is only in the business for merely two years but they are already topping dozens of best hosting charts including big host review sites like WebHostingGeeks, FindMyHosting, and HostLead. (More on href="http://www.webhostingsecretrevealed.net/hosting-review/justhost/">JustHost reviews here.)

How did JustHost get started? What made JustHost’s success? What can we expect from JustHost in the future?

We are going to find out the answers directly from the source in this interview.

JustHost Interview – Q&A with Luke Kendall

Hello Luke, thanks for taking this interview with us. Before we start, allow me to congratulate JustHost for achieving such a huge success in such a short time. There were dozens of ‘Best Hosting Awards’ won and I am sure you guys have been working really, really, hard for that.

Thank you and it’s our pleasure to be here speaking with you, sites like WebHostingSecretRevealed are essential within the web hosting industry. They give consumers an unbiased review of the best web hosting providers on the internet today.

Alright, let’s kick start our interview with some introduction. Please tell us more about yourself and JustHost.

id="right">src="http://www.webhostingsecretrevealed.net/images/2009/1030-2.jpg" alt="Luke Kendall of JustHost Hosting" />

Well my name is Luke Kendall and I am product manager here at JustHost. This means it is my job to communicate with our customers and business partners in order to expand our services further and continue growing our brand. From Google ad credits to JustHost’s template monster partnership – we at JustHost are constantly working to give our customers more than any other web hosting provider can.

JustHost was originally set out as a business web hosting provider offering perhaps the most generous package in the industry. Demand for web hosting from individuals seeking web hosting as a hobby has soared recently so a year ago we optimized our services to cater for amateurs and experts alike.

The competition is fierce in hosting industry and (almost) the entire globe was facing economy downturn in past two years. But yet, business seems growing non-stop at JustHost, what is the secret of JustHost’s success?

Haha there’s no secrets here, literally everyone here puts in 110% and the results soon become apparent. We strive to provide the most competitive web hosting plan on the internet so we work hard to keep costs low without compromising on service. Did I mention we are style="text-decoration: underline;">the first and only web hosting providers to offer free MySpace ad credits?

How JustHost’s ‘Anytime Money Back Guarantee’ works? How can a customer like me benefit from this policy?

When you sign up with a leading web hosting provider you will usually be offered some type of money back guarantee. This is great for individuals who don’t necessary know what to expect when they sign up, with a money back guarantee the customer’s purchase is risk free. For the majority of hosts this will be 30 days and some even 45 days but with JustHost you can claim a full or pro-rata refund when you cancel your account.

Wow, this makes me feel absolutely safe when spending money at JustHost. Wouldn’t such policy hurt the business? Are you guys seeing a lot of cancellation?

We certainly expected to see the refund rate increase which it did however in comparison with the increase in signups we actually come out better off. At the end of each year our renewal rate is through the roof since those who did not get what they needed from hosting left us months ago. The anytime money back guarantee should be adopted by more web hosting providers, it keeps them on their toes by allowing customers to leave whenever they choose.

JustPlan and JustPlan Premium are both shared hosting packages and I don’t see any other standard hosting packages offered from your website. What if existing JustHost customers need to upgrade to VPS or dedicated hosting? Is custom hosting plan an option at JustHost?

Here at JustHost we primarily work with shared servers, in fact that is all we offer on the website. If a customer out grows their shared servers and wants something more we will organize a dedicated server. This is not something that we wish to focus on yet however we do wish to expand sometime in the near future.

Let’s talk about the servers and data centers. What can we know more about the technology behind JustHost hosting?

JustHost’s data center currently houses over 2,000 servers, virtually all shared hosting.

Each server runs on cPanel plus we install the latest version of the Fantastico suite on each. This means our customers have access to the most up to date version of scripts like WordPress, Joomla and Oscommerce etc. Each servers is monitored around the clock by our in-house monitoring servers and the data center is manned 24/7 too so that we can respond to server issues any time of the day or night.

Overselling seems like a norm nowadays and I see unlimited hosting offers everywhere. JustHost users for example, get unlimited bandwidth, disk storage, and addon domain at just .95/mo. should shoppers be concerned with overselling?

Yes shoppers should be concerned and should make their web hosting choice carefully!

Some “hosts” offer web hosting for less than each month, anything less than and you have yourself an over seller! We are strictly against over-selling besides we have too much to risk by overselling our servers, with our anytime money back guarantee we soon wouldn’t have any customers left!

I read tons of positive reviews about JustHost but I do see some customers are unhappy with the lack of phone support at JustHost. How would you response to such complaints?

JustHost is currently employing 10 new technicians who are being trained specifically to take calls over the phone. If a customer requires a call all they need to do is ask and we will gladly assist.

That’s all for my questions, thanks again for being with us today. Before we end, is there anything you would like to add?

I would just like to thank you for making time to set up an interview with JustHost – We enjoy speaking with web hosting review sites and we hope this interview will provide a good read on Web Hosting Secrets Revealed!

Wrapping up our Q&A session with JustHost

Sound Bites

JustHost offers “Anytime Money-Back Guarantee”, this means you can claim a full or pro-rata refund when you cancel your JustHost account.
JustHost data center currently houses over 2,000 servers, virtually all shared hosting.
JustHost is the first and only web hosting providers to offer free MySpace ad credits
JustHost is currently employing 10 new technicians who will be trained specifically to take calls over the phone.

Well that sums up our session with JustHost. In case you wish to learn more, make sure you don’t miss my href="http://www.webhostingsecretrevealed.net/hosting-review/justhost/">JustHost review.

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